Entries Tagged 'AOL' ↓

Late last night, AOL revealed a sneak peek at their new branding campaign for their soon-to-be standalone content-focused business. The rebranding effort will officially launch on December 10th when AOL begins trading on the New York Stock Exchange as a separate company from Time Warner, its current owner. The new logos - yes, there are more than one - feature a lowercase "aol" on top of various colorful images that range from an orange goldfish to a green scribble. The odd designs are definitely different than AOL's "running man" or "triangle with swoosh" logos of years past - logos that became synonymous with the service that a large part of America once used to go online. But are the new logos any good? Or do they look more like the joke that AOL hopes it's not becoming?

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In order for AOL to survive, they've had to focus on becoming a content business instead of an internet provider and that's exactly what the new branding is designed to reflect. Gone are the all-capital letters ("AOL") which remind people of what they stand for ("American Online"). Now, there's an uppercase "A" followed by lowercase letters and a period. This is meant to remind people that "there's always something behind AOL," says CEO Tim Armstrong in an interview with PaidContent. "The AOL brand is composed of many different things. The nomenclature of the dot is what comes after the dot." In other words, AOL no longer stands alone. It's Aol.music, Aol.Mapquest, Aol.Shopping, etc.

The new logos are just a preview of AOL's revamped look and are meant to replace AOL's swoosh triangle for good. The AOL "running man," however, will stick around the brand in some form, although the company isn't saying exactly where he will show up.

But the updated logos are a little off-putting to some. Noted technology blogger Om Malik of GigaOM posted his gut reaction Sunday night, calling them out as "lame," "ambiguous at best," and "as sexy as the obese, shapeless humans living on Axiom, the flagship of the BnL fleet in Pixar movie WALL-E." Ouch!

But it's easy to see where he's coming from. After all, some of the logos look more like the sorts of doodles you would find gracing high-schoolers' notebooks - like the hand doing the "sign of the horns" hand gesture. Really. "Rock on!," shouts the logo, but it reminds us more of a middle-aged heavy metal fan reminiscing about their youth than the young, hip company AOL desperately hopes to become.

Then there is the pink glob. The best way to describe this logo is a fluffy wad of bubble gum. A green scribble looks like someone had trouble getting their ballpoint ink pen going and a generic blue swirl seems to signify nothing but a lack of imagination. What content sites are these logos even associated with? Your guess is as good as ours.

CNET calls the goldfish logo "cute" (sarcastically?), but AOL isn't trying to build the next LOLcats empire, so maybe they should have forgone "cute" for something a little more meaningful and modern.

But that's just our opinion. What's yours? Let us know in the poll below.

Social media data company Rapleaf has just completed a comprehensive study involving the demographics and behavior of webmail users. In the first part of their study, they looked specifically at age and gender data and revealed some interesting findings. For example, did you know that Gmail has more female users than male? And that Hotmail is the other way around? Meanwhile, AOL users are older...but maybe not as old as you think.

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For the Rapleaf study, the company sampled 120,000 webmail accounts from users with @aol.com, @gmail.com, @hotmail.com, and @yahoo.com email addresses. They then looked into the users' age and gender after having collected the data from social media profiles where people have publicly disclosed this information. Obviously, in doing so, they've skewed their findings a bit, as the company notes in their blog post. Users of social media sites already tend to be younger, so it's not surprising that they found that the majority of the webmail users studied were young with 75% under the age of 35.

Rapleaf says that despite their collection methods, their findings can offer insight into these different userbases. To some extent, that may be true, but we're left wondering how different these findings would be if they hadn't relied on public social media data and rather went with a true random sample.

Gmail Skews Young, AOL Older

That being said, here's what Rapleaf came up with. In terms of age:

It's not all that surprising that Gmail users tend to be young. After all, the service was established years after AOL, Hotmail, and Yahoo. Some of those who already had webmail accounts on other services were hesitant to switch at first (and some still are) since the process of changing email accounts is never entirely painless and often leads to months of checking dual inboxes for emails that may have been missed. Instead, Google's growth likely came from more webmail first-timers looking to set up their brand-new online accounts in addition to the braver "email switchers," a group that also probably skews younger...especially since an effective switchover often requires a bit of technical savvy involving setting up forwarding, auto-responders, etc.

As for AOL being comprised of older users, that too, is relatively unsurprising. Where Google is the newest service, AOL is one of the oldest. Its core user base has aged with it over the years and those who haven't jumped shipped yet are bound to be the older members who don't stay as current with changing technology trends. Still, setting the bar for "old" at 36 is a little humbling - especially for those of us getting up in our years. (That's not old, is it?) It would be interesting to see further breakdowns of this demographic into age segments including 40+, 50+, and so on, but that data was not available.

Gmail Has More Females, Hotmail Has More Males

Perhaps more interesting is the gender variations between the services. Gmail, for instance, includes more females (53%) than males (47%). If those were election poll results, we would call it "too close to call," but in terms of tens of thousands of users, these percentage point differences have meaning.

Why would Gmail attract more females? And conversely, why does Hotmail have more males? (It's 57% male.) Is there something about the aesthetics, workflow or features in those services that appeal more to women than men or vice versa? And if so, what? Unfortunately, raw data can't provide these sorts of answers, but they're definitely intriguing to us. We would imagine they are intriguing to the user interface designers and engineers behind the products, too.

Do women like Gmail's drag-and-drop features or its themes? Do men prefer Hotmail's efficient "quick adds" which allow for one-click additions of Bing content to messages? We doubt those are the reasons for the discrepancy, but it makes us wonder what are. Try as we might, we can't come up with an easy theory to explain this. (If you can, please share in the comments.)

Future details about the study will focus on other data including online activity, friend counts, and social network memberships. Stay tuned to Rapleaf's site for more information.

AOL just announced AIM Lifestream. The service allows AIM users to check and update their Facebook, Twitter and AIM lifestreams from an AIM mobile and desktop dashboard. Users can send SMS and IM messages directly from the desktop and connect with friends across multiple platforms and using multiple mediums.

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While this may appear to be a basic life streaming client for Twitter and Facebook, one of the great features of this service is the fact that it allows users to drag and drop images, URLs and text directly from the browser. While the company will be hard pressed to get users to switch from their loyal desktop lifestreaming clients, this drag and drop functionality may be the best case to switch. The service is available by downloading AIM 7. As announced at today's TechCrunch 50 Conference, the Lifestream iPhone app is currently in the App Store approval process and will be available shortly.